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Last updated March 2024

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at jenna@welderwoman.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in it original packaging, and mail your return to the following address:

 

Welder Woman, LLC

ATTN: Returns

RMA# 

9000 Old 88 Road

Rudy, AR 72952

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

There are no refunds, only exchanges or store credit. After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. 

 

EXCEPTIONS

The following items cannot be returned or exchanged:

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• Any custom made clothing item or custom made welded piece

 

For defective or damaged products, please contact us at the contact details below to arrange an exchange.

 

Please note:

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• Sale items are FINAL SALE and cannot be returned.

• If an issue ever arrises with your welded piece that I made, I will repair it for free (My Lifetime Guarantee) 

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

 

    jenna@welderwoman.com